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Any contractor or technician that is going to be entering your home poses a potential security threat, although naturally, the majority are reputable and responsible, and having them work in your home, couldn’t be safer.

If you’ve got a problem with your high security safe – most commonly, folks need help getting into it – and you need to call a safe installation company in your area to arrange for a technician to visit you, here are 10 questions you can ask to help you decide whether the company or the technician, seem trustworthy and capable of assisting you, professionally:

1. Will your company be carrying out the work, or do you use sub-contractors, for which I will need to pay an additional fee?
2. Can you provide me with evidence of your skills and specialized training within your field of work, so that I can be sure you’re capable of completing the work to a high enough standard? Ideally, seeing some current client references would be helpful.
3. To get into my safe, will your technicians need to drill into it, or do they have the skills and competency to use advanced diagnostic procedures, combination lock manipulation and other non-invasive/destructive techniques?
4. Are your technicians licensed, bonded and insured?
5. How many years of experience do you have opening and repairing the type of safe that I’m locked out of?
6. Are your rates flat, or do you operate on an open-ended hourly rate for safe openings?
7. Do your technicians carry locks, parts and supplies with them that enable them to return my safe to its’ full function and integrity?
8. Even if my safe has been damaged by a burglar or by someone trying to get into it with little knowledge about safes, will your technician be able to open it with minimal damage?
9. Will you be able to finish the job and return my safe to useful service in one visit?
10.  Do you provide guarantees for the results of your work as well as your workmanship?

Anyone coming into your home has the potential to cause harm to you or your belongings, but when it comes to hiring a security expert, it can be easy to assume that they have your security interests at heart, and will be trustworthy, however, that may not always be the case. Because they will be dealing with your safe and the storage of valuable items, you need to know that you can trust them, and by asking the questions above, you can give yourself a little more peace of mind when you hire a safe technician.